Fluid 5 Section Mainline
Here Are Just A Few Reasons People Love Shopping With Us!
- Fast shipping Australia wide
- We are authorized dealers of each brand we carry so you can shop with confidence.
- No Hassle Returns for 30 days!
- Great Customer Service- Whether you prefer instant chat, email, or speaking to an expert over the phone, we are always here to assist you.
- Be sure to keep an eye out for any promotions! We are constantly having sales!
- We use SSL 256 bit encryption and PCI DSS compliance, to ensure a safe purchase!
Order Confirmation and Shipment
FREE Shipping within Metro Sydney. There is a flat rate shipping cost elsewhere
As soon as you place your order, you will receive an automated confirmation email from us. Once the payment is processed, we will ship your product as soon as possible. All products usually ship out within 1-3 business days, unless otherwise noted. Estimated shipping time arrival dependant on shipping circustances is 3-5 business days after the product has been shipped. If the item you ordered is unavailable or on backorder, we will reach out to you via e-mail or phone to let you know. If you decide to wait for the backordered product to come back into stock, we will capture the payment and your card will be charged. If you decide to cancel a backorder, your card may be subject to a 10% cancellation fee, due to high processing fees. Items in stock can take 1-3 business days to ship. After the order is processed and shipped from our warehouse, you will receive a tracking number via email. With the tracking number you can track your package and get an estimated time of delivery. If you do not receive a confirmation email or a tracking number, feel free to contact us at email@example.com All other cancelled or returned orders are subject to a 15% restocking fee.
Before accepting any package, be sure to thoroughly inspect your item for damages. In the event that your package is damaged, take photos of the item and send them to firstname.lastname@example.org We will process the insurance claim on your behalf and pick up the cost of the return shipment.
30 Day Returns and Cancellation Policy
Refunds on cancelled orders will be returned to the card that the order was placed on. You have 30 days from the day the order was placed to return your product. Most products will not be charged a restocking fee, however some manufacturer's require that we charge a 15% restocking fee. If a delivery is refused for any reason other than a damaged product, a 15% restocking fee will be charged to the card on file and you will be required to pay for return shipping on the product. Returns are accepted within the first 30 days of purchase but subject to restocking fee from certain manufacturers. All returns after 30 days that will not be accepted.
Here at Water Sports Direct, our goal is to provide our customers with superior service and the lowest prices possible. We are so confident that we have the lowest prices that we will to match any competitors prices. In the occasion that you find a lower price on a competitors website, simply email us at email@example.com with a link to the competitors webpage and we will match that price. It's a no brainer!
What is AfterPay Interest Free?
Simply add products to your shopping cart, checkout and select AfterPay as your payment option. You pay 4 equal interest free instalments to pay off your purchase. Your first payment is made at checkout, equal to 25% of the value of your purchase, with the 3 remaining equal payments due the following 3 fortnights.
The best part? We will dispatch your kayak and accessories straight away! Think of it as lay-by, except you get your new kayak right away, not once you've paid it off.
Am I eligible?
To create an Afterpay account you will need:
- A Visa or Mastercard credit or debit card
- To be 18 years of age or older
- To be living in Australia
What amount can I put on AfterPay?
AfterPay is available for all purchases on our website up to $600 for new Afterpay customers, or up to $2,000 for existing Afterpay customers.